Incidents reported on status page for Relayter https://status.relayter.com/ https://d1lppblt9t2x15.cloudfront.net/logos/e7bf1afa0c56107488435842852dedcf.png https://status.relayter.com/ en https://status.relayter.com/incident/728852 Mon, 22 Sep 2025 16:29:00 -0000 https://status.relayter.com/incident/728852#cbbbd0b5e419b1d7cf5a5910124582722e3e966d284bb574bcf49e2603e05f88 The issue is fixed. We are still investigating some scaling issues but this will not impact performance. https://status.relayter.com/incident/728852 Mon, 22 Sep 2025 12:00:00 -0000 https://status.relayter.com/incident/728852#12923730dcbdc7a4c28c37f4d6081f8a768f482f0928a63d50a77c8f5ec6c19e We have identified an issue that causes some jobs to hang indefinitely, keeping the queue occupied. This results in other jobs waiting forever to be processed. We keep an eye on the queue and manually stop the hanging jobs while we work on a permanent fix. https://status.relayter.com/incident/720438 Sun, 21 Sep 2025 09:44:19 -0000 https://status.relayter.com/incident/720438#1421e370a2f71a29cabf1fef879d9f2756d695d25588099dba08fd5abc70b55d Maintenance completed https://status.relayter.com/incident/720438 Sun, 21 Sep 2025 09:44:19 -0000 https://status.relayter.com/incident/720438#1421e370a2f71a29cabf1fef879d9f2756d695d25588099dba08fd5abc70b55d Maintenance completed https://status.relayter.com/incident/720438 Sun, 21 Sep 2025 09:00:00 -0000 https://status.relayter.com/incident/720438#6742d76a18a25dd0ddfcc327c81afa98293e898755c03b034a33209186796711 During this maintenance we will release Patch 69. Relayter is expected be down for about 30 minutes. https://status.relayter.com/incident/720438 Sun, 21 Sep 2025 09:00:00 -0000 https://status.relayter.com/incident/720438#6742d76a18a25dd0ddfcc327c81afa98293e898755c03b034a33209186796711 During this maintenance we will release Patch 69. Relayter is expected be down for about 30 minutes. https://status.relayter.com/ Wed, 27 Aug 2025 17:10:38 +0000 https://status.relayter.com/#1ad19c3ac2e0a5da5a32eb4a32be805a8e2c3f9c3a2f5e1004300c38742b2c9d api.relayter.com recovered https://status.relayter.com/ Wed, 27 Aug 2025 17:08:22 +0000 https://status.relayter.com/#1ad19c3ac2e0a5da5a32eb4a32be805a8e2c3f9c3a2f5e1004300c38742b2c9d api.relayter.com went down https://status.relayter.com/incident/605105 Sun, 06 Jul 2025 09:59:00 -0000 https://status.relayter.com/incident/605105#e485b3418a97545530b4d11255df6f037629aa4bdf0051394eb1f94b6a578b6a Maintenance completed https://status.relayter.com/incident/605105 Sun, 06 Jul 2025 09:59:00 -0000 https://status.relayter.com/incident/605105#e485b3418a97545530b4d11255df6f037629aa4bdf0051394eb1f94b6a578b6a Maintenance completed https://status.relayter.com/incident/605105 Sun, 06 Jul 2025 09:59:00 -0000 https://status.relayter.com/incident/605105#e485b3418a97545530b4d11255df6f037629aa4bdf0051394eb1f94b6a578b6a Maintenance completed https://status.relayter.com/incident/605105 Sun, 06 Jul 2025 09:00:00 -0000 https://status.relayter.com/incident/605105#a1ef747112a0e481e1ecc431117c7e9747a656656146d63a82f1600da0fbd5dc During this maintenance we will release Patch 68. Relayter is expected be down for about 60 minutes. https://status.relayter.com/incident/605105 Sun, 06 Jul 2025 09:00:00 -0000 https://status.relayter.com/incident/605105#a1ef747112a0e481e1ecc431117c7e9747a656656146d63a82f1600da0fbd5dc During this maintenance we will release Patch 68. Relayter is expected be down for about 60 minutes. https://status.relayter.com/incident/605105 Sun, 06 Jul 2025 09:00:00 -0000 https://status.relayter.com/incident/605105#a1ef747112a0e481e1ecc431117c7e9747a656656146d63a82f1600da0fbd5dc During this maintenance we will release Patch 68. Relayter is expected be down for about 60 minutes. https://status.relayter.com/incident/600122 Tue, 10 Jun 2025 21:28:00 -0000 https://status.relayter.com/incident/600122#0eeb4a778c50bb86e370948c766902b0dd8512b2a133e3bf522539b7d763f847 Performance is back to normal. But the provider is still continuing the investigation as this was a wide-spread issue across US and EU clusters that affected a broad range of services on a global scale. https://status.relayter.com/incident/600122 Tue, 10 Jun 2025 21:28:00 -0000 https://status.relayter.com/incident/600122#0eeb4a778c50bb86e370948c766902b0dd8512b2a133e3bf522539b7d763f847 Performance is back to normal. But the provider is still continuing the investigation as this was a wide-spread issue across US and EU clusters that affected a broad range of services on a global scale. https://status.relayter.com/incident/600122 Tue, 10 Jun 2025 15:15:00 -0000 https://status.relayter.com/incident/600122#02110df01beb3057995a28acec7eedf54c46c5cde5f22f3c271ed6383449e646 The cloud hosting provider is gradually checking and restarting several instance clusters. Performance and stability seem to be improved but not up to the desired standard. They are still in ongoing investigation on the issue. https://status.relayter.com/incident/600122 Tue, 10 Jun 2025 15:15:00 -0000 https://status.relayter.com/incident/600122#02110df01beb3057995a28acec7eedf54c46c5cde5f22f3c271ed6383449e646 The cloud hosting provider is gradually checking and restarting several instance clusters. Performance and stability seem to be improved but not up to the desired standard. They are still in ongoing investigation on the issue. https://status.relayter.com/incident/600122 Tue, 10 Jun 2025 12:58:00 -0000 https://status.relayter.com/incident/600122#3902fab80f0ced1dbd063720ef6ee101cfec389a25e43a0daa3d7a968eac6136 Our scalable hosting provider is currently having issues, which results in Relayter being slow or partially unreachable. We are currently in contact with the provider and they are actively working on the issue. https://status.relayter.com/incident/600122 Tue, 10 Jun 2025 12:58:00 -0000 https://status.relayter.com/incident/600122#3902fab80f0ced1dbd063720ef6ee101cfec389a25e43a0daa3d7a968eac6136 Our scalable hosting provider is currently having issues, which results in Relayter being slow or partially unreachable. We are currently in contact with the provider and they are actively working on the issue. https://status.relayter.com/incident/528243 Sun, 16 Mar 2025 10:30:00 -0000 https://status.relayter.com/incident/528243#d3873156af8812d972e17c94cd581e2ac12b804dfe2b79fe7dfe75d01596fb82 Maintenance completed https://status.relayter.com/incident/528243 Sun, 16 Mar 2025 10:30:00 -0000 https://status.relayter.com/incident/528243#d3873156af8812d972e17c94cd581e2ac12b804dfe2b79fe7dfe75d01596fb82 Maintenance completed https://status.relayter.com/incident/528243 Sun, 16 Mar 2025 10:00:00 -0000 https://status.relayter.com/incident/528243#a4421cdbe97249d560a62f477457a4d00e4d968fb0ddb7dea44a81077eaba60f During this maintenance we will release Patch 67. Relayter is expected be down for about 30 minutes. https://status.relayter.com/incident/528243 Sun, 16 Mar 2025 10:00:00 -0000 https://status.relayter.com/incident/528243#a4421cdbe97249d560a62f477457a4d00e4d968fb0ddb7dea44a81077eaba60f During this maintenance we will release Patch 67. Relayter is expected be down for about 30 minutes. https://status.relayter.com/incident/480571 Tue, 17 Dec 2024 12:51:00 -0000 https://status.relayter.com/incident/480571#de678524230db66d747cf62cd50b454b3d7600c9146996852b04056d60d47378 Issue is resolved. We are still investigating what caused the degraded performance. https://status.relayter.com/incident/480571 Tue, 17 Dec 2024 12:42:00 -0000 https://status.relayter.com/incident/480571#29ceaafeb3720dc2e438ec764e51150c3fe115e979cee62a4eb2246d834e54cb There seems to be a problem with the Search Index Management service from MongodDB Atlas. As a result loading pages in Relayter can be slow. We are looking into it. https://status.relayter.com/incident/474693 Sat, 14 Dec 2024 10:30:00 -0000 https://status.relayter.com/incident/474693#712ff079557f486559f35c5d36b0e3c9dc897818a04083761f4918e8ef7eedbb Maintenance completed https://status.relayter.com/incident/474693 Sat, 14 Dec 2024 10:30:00 -0000 https://status.relayter.com/incident/474693#712ff079557f486559f35c5d36b0e3c9dc897818a04083761f4918e8ef7eedbb Maintenance completed https://status.relayter.com/incident/474693 Sat, 14 Dec 2024 10:00:00 -0000 https://status.relayter.com/incident/474693#9ff86f7bcf4cb47fc8d638bf59be904343f8da3584806196a0c7dcb35ee6282d During this maintenance we will release Patch 66. Relayter is expected be down for about 30 minutes. https://status.relayter.com/incident/474693 Sat, 14 Dec 2024 10:00:00 -0000 https://status.relayter.com/incident/474693#9ff86f7bcf4cb47fc8d638bf59be904343f8da3584806196a0c7dcb35ee6282d During this maintenance we will release Patch 66. Relayter is expected be down for about 30 minutes. https://status.relayter.com/incident/429851 Sat, 21 Sep 2024 18:51:24 -0000 https://status.relayter.com/incident/429851#d0683f0dbb8df200bd1aaed426739dfea6e0274b1607f1035bb86f28dfab83cd Maintenance completed https://status.relayter.com/incident/429851 Sat, 21 Sep 2024 18:51:24 -0000 https://status.relayter.com/incident/429851#d0683f0dbb8df200bd1aaed426739dfea6e0274b1607f1035bb86f28dfab83cd Maintenance completed https://status.relayter.com/incident/429851 Sat, 21 Sep 2024 18:51:24 -0000 https://status.relayter.com/incident/429851#d0683f0dbb8df200bd1aaed426739dfea6e0274b1607f1035bb86f28dfab83cd Maintenance completed https://status.relayter.com/incident/429851 Sat, 21 Sep 2024 18:00:00 -0000 https://status.relayter.com/incident/429851#4bb833338e082f56ad1f6ac378bfaedcc7d1ff04dc90c588d17c20a8a832d11e During this maintenance we will release Patch 65. Relayter is expected be down for about 15 minutes. After Release some configuration needs to be done, so some features (such as generation) might be unavailable until 21:00. https://status.relayter.com/incident/429851 Sat, 21 Sep 2024 18:00:00 -0000 https://status.relayter.com/incident/429851#4bb833338e082f56ad1f6ac378bfaedcc7d1ff04dc90c588d17c20a8a832d11e During this maintenance we will release Patch 65. Relayter is expected be down for about 15 minutes. After Release some configuration needs to be done, so some features (such as generation) might be unavailable until 21:00. https://status.relayter.com/incident/429851 Sat, 21 Sep 2024 18:00:00 -0000 https://status.relayter.com/incident/429851#4bb833338e082f56ad1f6ac378bfaedcc7d1ff04dc90c588d17c20a8a832d11e During this maintenance we will release Patch 65. Relayter is expected be down for about 15 minutes. After Release some configuration needs to be done, so some features (such as generation) might be unavailable until 21:00. https://status.relayter.com/incident/429851 Sat, 21 Sep 2024 18:00:00 -0000 https://status.relayter.com/incident/429851#4bb833338e082f56ad1f6ac378bfaedcc7d1ff04dc90c588d17c20a8a832d11e During this maintenance we will release Patch 65. Relayter is expected be down for about 15 minutes. After Release some configuration needs to be done, so some features (such as generation) might be unavailable until 21:00. https://status.relayter.com/incident/429851 Sat, 21 Sep 2024 18:00:00 -0000 https://status.relayter.com/incident/429851#4bb833338e082f56ad1f6ac378bfaedcc7d1ff04dc90c588d17c20a8a832d11e During this maintenance we will release Patch 65. Relayter is expected be down for about 15 minutes. After Release some configuration needs to be done, so some features (such as generation) might be unavailable until 21:00. https://status.relayter.com/incident/429851 Sat, 21 Sep 2024 18:00:00 -0000 https://status.relayter.com/incident/429851#4bb833338e082f56ad1f6ac378bfaedcc7d1ff04dc90c588d17c20a8a832d11e During this maintenance we will release Patch 65. Relayter is expected be down for about 15 minutes. After Release some configuration needs to be done, so some features (such as generation) might be unavailable until 21:00. https://status.relayter.com/incident/398816 Fri, 19 Jul 2024 20:15:00 -0000 https://status.relayter.com/incident/398816#ecbd6c05401392b3c9e3160f6ca0044a6015ed712fb32b2ca8a0b3b81815e2b5 Maintenance completed https://status.relayter.com/incident/398816 Fri, 19 Jul 2024 20:15:00 -0000 https://status.relayter.com/incident/398816#ecbd6c05401392b3c9e3160f6ca0044a6015ed712fb32b2ca8a0b3b81815e2b5 Maintenance completed https://status.relayter.com/incident/398816 Fri, 19 Jul 2024 20:00:00 -0000 https://status.relayter.com/incident/398816#259b87126b2bc2301affdcdd2fb31fffd808295cc7fd9b15076d2f019c07cd1d During this maintenance we will release Patch 64. Relayter is expected be down for maximum 15 minutes. https://status.relayter.com/incident/398816 Fri, 19 Jul 2024 20:00:00 -0000 https://status.relayter.com/incident/398816#259b87126b2bc2301affdcdd2fb31fffd808295cc7fd9b15076d2f019c07cd1d During this maintenance we will release Patch 64. Relayter is expected be down for maximum 15 minutes. https://status.relayter.com/incident/370826 Fri, 17 May 2024 20:28:36 -0000 https://status.relayter.com/incident/370826#be4abb1a6167deadaaf09ae4739e57a6a1f34af484db9bb8e9be51d9f5974eed Maintenance completed https://status.relayter.com/incident/370826 Fri, 17 May 2024 20:28:36 -0000 https://status.relayter.com/incident/370826#be4abb1a6167deadaaf09ae4739e57a6a1f34af484db9bb8e9be51d9f5974eed Maintenance completed https://status.relayter.com/incident/370826 Fri, 17 May 2024 20:28:36 -0000 https://status.relayter.com/incident/370826#be4abb1a6167deadaaf09ae4739e57a6a1f34af484db9bb8e9be51d9f5974eed Maintenance completed https://status.relayter.com/incident/370826 Fri, 17 May 2024 20:00:00 -0000 https://status.relayter.com/incident/370826#6359473431dfcc792e57f5b18aede2c07e15f3a0d0b2aa08b3d8707a74f07808 During this maintenance we will release Patch 63 and upgrade the InDesign servers to a larger cluster. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/370826 Fri, 17 May 2024 20:00:00 -0000 https://status.relayter.com/incident/370826#6359473431dfcc792e57f5b18aede2c07e15f3a0d0b2aa08b3d8707a74f07808 During this maintenance we will release Patch 63 and upgrade the InDesign servers to a larger cluster. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/370826 Fri, 17 May 2024 20:00:00 -0000 https://status.relayter.com/incident/370826#6359473431dfcc792e57f5b18aede2c07e15f3a0d0b2aa08b3d8707a74f07808 During this maintenance we will release Patch 63 and upgrade the InDesign servers to a larger cluster. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/370826 Fri, 17 May 2024 20:00:00 -0000 https://status.relayter.com/incident/370826#6359473431dfcc792e57f5b18aede2c07e15f3a0d0b2aa08b3d8707a74f07808 During this maintenance we will release Patch 63 and upgrade the InDesign servers to a larger cluster. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/370826 Fri, 17 May 2024 20:00:00 -0000 https://status.relayter.com/incident/370826#6359473431dfcc792e57f5b18aede2c07e15f3a0d0b2aa08b3d8707a74f07808 During this maintenance we will release Patch 63 and upgrade the InDesign servers to a larger cluster. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/370826 Fri, 17 May 2024 20:00:00 -0000 https://status.relayter.com/incident/370826#6359473431dfcc792e57f5b18aede2c07e15f3a0d0b2aa08b3d8707a74f07808 During this maintenance we will release Patch 63 and upgrade the InDesign servers to a larger cluster. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/357466 Sun, 21 Apr 2024 09:29:22 -0000 https://status.relayter.com/incident/357466#2903ce21ea7ad4b14c83038f8335ca878d9057d98cca842e88a9b4afda5aa738 Maintenance completed https://status.relayter.com/incident/357466 Sun, 21 Apr 2024 09:29:22 -0000 https://status.relayter.com/incident/357466#2903ce21ea7ad4b14c83038f8335ca878d9057d98cca842e88a9b4afda5aa738 Maintenance completed https://status.relayter.com/incident/357466 Sun, 21 Apr 2024 09:00:00 -0000 https://status.relayter.com/incident/357466#cb8c4f3594101302d0b0df40bcb4953f78b6663724ea577acf7eb673d0c71347 During this maintenance we will release Patch 62 and upgrade our MongoDB cluster to the new mayor version 7. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/357466 Sun, 21 Apr 2024 09:00:00 -0000 https://status.relayter.com/incident/357466#cb8c4f3594101302d0b0df40bcb4953f78b6663724ea577acf7eb673d0c71347 During this maintenance we will release Patch 62 and upgrade our MongoDB cluster to the new mayor version 7. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/357466 Sun, 21 Apr 2024 09:00:00 -0000 https://status.relayter.com/incident/357466#cb8c4f3594101302d0b0df40bcb4953f78b6663724ea577acf7eb673d0c71347 During this maintenance we will release Patch 62 and upgrade our MongoDB cluster to the new mayor version 7. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/357466 Sun, 21 Apr 2024 09:00:00 -0000 https://status.relayter.com/incident/357466#cb8c4f3594101302d0b0df40bcb4953f78b6663724ea577acf7eb673d0c71347 During this maintenance we will release Patch 62 and upgrade our MongoDB cluster to the new mayor version 7. During this maintenance, Relayter is expected be down for maximum 1 hour. https://status.relayter.com/incident/353635 Wed, 10 Apr 2024 19:08:14 -0000 https://status.relayter.com/incident/353635#6fe78772aca229f8412068d70ca42e55aab640e5e101619d8829968a43c3bae0 Maintenance completed https://status.relayter.com/incident/353635 Wed, 10 Apr 2024 19:08:14 -0000 https://status.relayter.com/incident/353635#6fe78772aca229f8412068d70ca42e55aab640e5e101619d8829968a43c3bae0 Maintenance completed https://status.relayter.com/incident/353635 Wed, 10 Apr 2024 19:00:00 -0000 https://status.relayter.com/incident/353635#6fcd81b35b1d111e01356f8043b79b5e974e807f3ffcc171d9c8090fb959b178 We are releasing a new version with the following fixes: - Crash when opening a ruleset which does not exist https://status.relayter.com/incident/353635 Wed, 10 Apr 2024 19:00:00 -0000 https://status.relayter.com/incident/353635#6fcd81b35b1d111e01356f8043b79b5e974e807f3ffcc171d9c8090fb959b178 We are releasing a new version with the following fixes: - Crash when opening a ruleset which does not exist https://status.relayter.com/incident/353635 Wed, 10 Apr 2024 19:00:00 -0000 https://status.relayter.com/incident/353635#6fcd81b35b1d111e01356f8043b79b5e974e807f3ffcc171d9c8090fb959b178 We are releasing a new version with the following fixes: - Crash when opening a ruleset which does not exist https://status.relayter.com/incident/353635 Wed, 10 Apr 2024 19:00:00 -0000 https://status.relayter.com/incident/353635#6fcd81b35b1d111e01356f8043b79b5e974e807f3ffcc171d9c8090fb959b178 We are releasing a new version with the following fixes: - Crash when opening a ruleset which does not exist https://status.relayter.com/incident/351312 Fri, 05 Apr 2024 18:07:32 -0000 https://status.relayter.com/incident/351312#fc0ef7848046f8dcd388535fc88cb2f881b34c05b6e63d43a2e324f50071684f Maintenance completed https://status.relayter.com/incident/351312 Fri, 05 Apr 2024 18:07:32 -0000 https://status.relayter.com/incident/351312#fc0ef7848046f8dcd388535fc88cb2f881b34c05b6e63d43a2e324f50071684f Maintenance completed https://status.relayter.com/incident/351312 Fri, 05 Apr 2024 18:00:00 -0000 https://status.relayter.com/incident/351312#111cbd31290ff9f6ffb4bf3c6a663d7b895ee69903cc0df08e9d642928ed2ebf We are releasing a new version with the following fixes: - Fix for sorting on an ENUM data field - Fix for mediavalet connection - Fix for campaign not getting the correct content groups assigned https://status.relayter.com/incident/351312 Fri, 05 Apr 2024 18:00:00 -0000 https://status.relayter.com/incident/351312#111cbd31290ff9f6ffb4bf3c6a663d7b895ee69903cc0df08e9d642928ed2ebf We are releasing a new version with the following fixes: - Fix for sorting on an ENUM data field - Fix for mediavalet connection - Fix for campaign not getting the correct content groups assigned https://status.relayter.com/incident/351312 Fri, 05 Apr 2024 18:00:00 -0000 https://status.relayter.com/incident/351312#111cbd31290ff9f6ffb4bf3c6a663d7b895ee69903cc0df08e9d642928ed2ebf We are releasing a new version with the following fixes: - Fix for sorting on an ENUM data field - Fix for mediavalet connection - Fix for campaign not getting the correct content groups assigned https://status.relayter.com/incident/351312 Fri, 05 Apr 2024 18:00:00 -0000 https://status.relayter.com/incident/351312#111cbd31290ff9f6ffb4bf3c6a663d7b895ee69903cc0df08e9d642928ed2ebf We are releasing a new version with the following fixes: - Fix for sorting on an ENUM data field - Fix for mediavalet connection - Fix for campaign not getting the correct content groups assigned